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Warranty form
The warranty is valid only if the installation was carried out by a workshop authorised by RAR for electrical work.
How to make a warranty claim for a product:
1. Products still within the warranty period must be sent together with the warranty certificate bearing the stamp of the workshop that carried out the installation. Please keep the invoices for the fitting so that its authenticity can be verified; without a legally issued invoice from the workshop, the warranty is lost.
2. The service form must be filled in - WARRANTY SERVICE FORM
3. The product must be packed properly so that it is not damaged in transit.
4. Once we receive the parcel, you will be told the result of the inspection within 48 hours, along with the cost of the repair where applicable.
5. Within a maximum of 14 days (for products under warranty) you will receive the resolved product.
How to make a warranty claim for a product:
1. Products still within the warranty period must be sent together with the warranty certificate bearing the stamp of the workshop that carried out the installation. Please keep the invoices for the fitting so that its authenticity can be verified; without a legally issued invoice from the workshop, the warranty is lost.
2. The service form must be filled in - WARRANTY SERVICE FORM
3. The product must be packed properly so that it is not damaged in transit.
4. Once we receive the parcel, you will be told the result of the inspection within 48 hours, along with the cost of the repair where applicable.
5. Within a maximum of 14 days (for products under warranty) you will receive the resolved product.